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Having Live Chat on your website means that on-site visitors can send you their questions and receive answers in no time.

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With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster.

Learn more about Freshchat Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Most Reviews: Sorts listings by number of user reviews, most to least. " Capterra is free for users because vendors pay us when they receive web traffic and sales opportunities.

Capterra directories list all vendors—not just those that pay us—so that you can make the best-informed purchase decision possible.

Live Agent is a feature rich multi-channel live chat software with 170 support features including email ticketing, live chat, phone support, social media integrations, support portal and API.

Learn more about Live Agent Live Agent is the Most reviewed and #1 Rated live chat software for SMB.

Sponsored: Vendors bid for placement within our listings.

This option sorts the directory by those bids, highest to lowest.

Vendors who bid for placement can be identified by the orange “Visit Website” button on their listing.

Highest Rated: Sorts listings by overall star rating, based on user reviews, highest to lowest.

Forward chats between Operators and use group and skills options to guide incoming chats to the right people. Learn more about Userlike Help customers in real-time via your website, Facebook Messenger, and Telegram. Offer a contact form when you're offline, or use a chatbot to receive chats for you.

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